What Are We Missing? Libraries and AI

Computers In Libraries 2025. Leslie Weir and Claire McGuire on stage with Erik Boekesteijn on the video link, Washington, DC. CC-BY

Updated March 30, 2025 at 4:27pm EST.

(Notes and references are at the bottom of the post.)

What Are We Missing? Libraries and AI? (Google Slides or pdf) was my short provocation for the March 27th Computers in Libraries keynote panel.

I made the following 5 assertions regarding the library sector’s response to AI.

  1. At the heart of librarianship is a Jeffersonian/Franklinian* bond between a librarian and a citizen.
    This bond serves a profound purpose in democracy & human rights.

  2. AI, developed by/for narrow, private/governmental interests, drives a wedge between librarian, citizen, and democracy.
    We are in the midst of a cultural revolution, not yet usefully recognized by public intellectuals, that cuts at the heart of our Jeffersonian/Franklinian bond. AI is one of the drivers of, and characters in, this revolution.

  3. We are only investigating a small subset of AI’s scope and impact.
    As we try to understand the impact of AI on our societal purpose, we are making a “thinking error” that restricts our vision: We are primarily considering AI as an assistive technology that helps with our standard modus operandi, which is only a small subset of AI's consequences for librarianship and democracy.

  4. We are misjudging speed of AI’s emergence and the intentions of its primary owners.
    AI is emerging fast — more quickly than institutions can typically react; Big Tech has unprecedented power/wealth and a poor track record vis-a-vis culture, democracy, and human rights.

  5. We have an obligation to intervene on behalf of our Jeffersonian/Franklinian purpose.
    We have the nascent skills, community, and mandate to act, as well as a history of involvement in issues of societal importance.

* For readers not steeped in the lore of American librarianship, Benjamin Franklin is credited as the inventor of the free lending library. Thomas Jefferson advanced the idea that a well-educated and informed populace was essential for the success of a democratic republic.)

Action is critically important. See the link below for more info about a "23 Things" for AI.

Notes and references

Program

Program description (CIL 2025 website), featuring Claire McGuire (IFLA), Leslie Weir (Director of Libraries and Archives Canada and president elect of IFLA), Erik Boekesteijn (National Library of the Netherlands), and me.

Get involved — 23 Things

My Slides

What Are We Missing About AI? (Google Slides or pdf)

References for the slides

Matrix Diagram (above)

  • This is the chart I showed to illustrate how we’re primarily talking about AI as an “assistive” technology — basically as an individual/office productivity tool, while more-or-less ignoring AI that has a higher level of cognitive ability/utility or a broader scope of societal impact. Here’s the full chart in various manifestations on Google Sheets.
    I used the following resources to come up with these hierarchies,

Other works referenced and cited

Anything else? Feel free to ask!! (Link to my contact me page.)