Not about the cheese

“Have you seen a man in his 60s have a full temper tantrum because we don’t have the expensive imported cheese he wants?” said the employee, Anna Luna, who described the mood at the store, in Minnesota, as “angry, confused and fearful.” “You’re looking at someone and thinking, ‘I don’t think this is about the cheese.’”

From A Nation on Hold Wants to Speak With a Manager, by Sarah Lyall. New York Times, 1 January 2022