“[Lucy] Suchman showed a tape of 2 men failing at making double-sided copies. Xerox executives scoffed at the technological illiteracy of the men until Suchman pointed out that they were both computer scientists, & one was Allen Newell, winner of a Turing Award.”

— What the struggle to automate housework tells us about the limits of the robot revolution, by Ian Leslie, the New Statesman, November 2018