Insights are essentially fresh knowledge that comes in the form of new and often surprising solutions, often to a known problem. Insights typically do not follow from an analytical process where we break down what we know into parts and then put it back together. Solving a problem using insights requires cognitive restructuring and reinterpreting one’s view of the problem.
— From …using the LEGO Serious Play method by Per Kristiansen and Robert Rasmussen
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